Headquartered in Budapest, Hungary with offices in the United States, CloudAgents (Comforce) is the leading cloud contact centre in Central Europe, providing high-quality multilingual services with more than 100 languages and more than 12,000 agents around the globe.

Languages available: English (American, British), German (German, Swiss, Austrian), Spanish, French (French, Arabic), Russian, Hungarian, Romanian, Moldavian, Italian, Slovak, Serbian, Arabic, Portuguese (Portugal, Brazilian), Croatian, Tagalog, Turkish, Indonesian, Dutch, Flemish, Ukrainian, Czech, Hindi, Filipino, Greek, Danish, Polish, Urdu, Swedish, Japanese, Thai, Chinese (Mandarin, Cantonese, Wu, Jin), Korean, Norwegian, Albanian, Slovenian, Panjabi, Macedonian, Latin, Bulgarian, Bengali, Bosnian, Cebuano, Catalan, Finnish, Swahili, Afrikaans, Hebrew, Haitian Creole, Vietnamese, Marathi, Tamil, Visayan, Kannada, Persian, Malay, Telugu, Creole, Gujarati, Lithuanian, Malayalam, Pushto, Icelandic, Armenian, Afar, Ndonga, Bangla, Yoruba, Belarusian, Zulu, Sotho, Oshiwambo, Sindhi, Kalaallisut, Igbo, Aymara, Lao, Sinhalese, Burmese, Bahasa, Latvian, Nepali, Shona, Georgian, Luxembourgish, Montenegrin, Berber, Ganda, Awadhi, Estonian, Vernacular, Lingala, Northern Sami, Basque, Norwegian.

The company’s cloud-based systems and patent pending processes enable it to employ and manage its workforce remotely, which includes home-based agents. The model provides the ability for companies and organizations to reach out and cater their customers globally in any language, while provides the ability for people to work wherever and whenever they want.

Since foundation in 2008, we handled over 20 million customer interactions and  executed more than 400 projects for more than 250 blue chip clients.

CloudAgents' parent company Comforce has been funded by EU JEREMIE program winner Primus Capital.

Acknowledgments:

  • Qualified Call Centre Award (GfK, 2010)
  • Qualified Call Centre Award (GfK, 2011)
  • Certificate of Recognition (Association for Innovation, 2012)
  • CEE Outsourcing And Shared Services Awards (Short List, 2014, 2015)
  • Red Herring Top 100 Europe (winner, 2015)
  • Red Herring Top 100 North America (finalist, 2015)
  • Contact Center World - Best Contact Center EMEA (finalist, 2015)

We continue to strive for the highest in service quality and client satisfaction.

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Testimonials

We are a firm providing educational services, selling by direct marketing and our main objective is to increase the number of new students continuously. One of our main channels is telemarketing, which we have been using for years. We started to cooperate with Comforce (CloudAgents parent company) two months ago...

Helga Bonafert, Marketing Director