We are a firm providing educational services, selling by direct marketing and our main objective is to increase the number of new students continuously. One of our main channels is telemarketing, which we have been using for years. We started to cooperate with Comforce (CloudAgents parent company) two months ago. At the beginning of our cooperation we had some reservations and not a few doubts: whether the customer service representatives whom we do not meet personally, have really understood our not so simple product portfolio; whether they will be able to answer customers’ questions and what is the most important to our company, to bring new students?... By now it has been proved: yes, they can! With outstanding efficiency we have achieved record results together. Furthermore, owing to their extremely precise, up-to-date report system I always know exactly where the campaign costs stand and what is the rate thereof to the customer portfolio. It is also very important to us that calls are checkable. Comforce provides the recordings of calls made at our disposal in an up-to-date way. All these and the flexibility of Comforce’s colleagues represent the basis of a mutually fruitful business relationship.

Helga Bonafert

Marketing Director

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Comforce (CloudAgents parent company) has proven to be very professional during preparations and executions of our mutual project. We were absolutely confident during our cooperation that our campaign is in the hands of an expert.

Erika Jablonkai, Customer Services Manager