Inbound customer service is one of the most important aspects of any business. Excellent service will provide you with a better reputation from your customers, that leads to loyalty and sustainable revenue. While contacting your company, customers are always expecting immediate resolution at their first call. Operating a contact center apparently seems easy; however a professional service requires complex technology, process and people management in the background. Let us do this job! Focus on your core business and be available for your customers in any time zones and languages across the globe!

We support your company with the following inbound customer services:

  • Full scale customer service
  • Help-desk
  • Answering Service
  • Help Desk / Technical Support
  • Inquiry Handling
  • Interactive Voice Response
  • Inbound Sales
  • Order Taking

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Testimonials

I have never thought of starting a telemarketing campaign for our company. But meeting Comforce (CloudAgents parent company) convinced me that telemarketing is a very effective way to assessing customer needs. During my first meeting I experienced high standard professional qualifications, flexible handling of changes, customer...

Erika Soltesz, Managing Director