We collect information instantly, on a short notice.


  1. Selection of inbound line and IVR
  2. Determining opening hours
  3. Preparation of knowledge base and customer handling procedures.
  4. Training of agents
  5. GO LIVE - call handling
  6. Daily statistics


  • Satisfied customers
  • Optimised costs 

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I have never thought of starting a telemarketing campaign for our company. But meeting Comforce (CloudAgents parent company) convinced me that telemarketing is a very effective way to assessing customer needs. During my first meeting I experienced high standard professional qualifications, flexible handling of changes, customer...

Erika Soltesz, Managing Director