Native British Customer Service Agents

 

 

If you are native British, then we have an offer for you. We are looking for new colleagues to join our cloud call centre team on a long-term bases. Your main tasks would be to answer incoming phone calls and e-mails. 

Come and challenge yourself in our international, remotely working team, because what else could be a better place than to work from home! 

Sign Up here!

 

 

Our partner is a global provider of workspaces for teams of all sizes: entrepreneurs, freelancers, growing startups, designers, service providers and more. They offer flexible membership options, services and benefits to their members so that their Clients nurture their businesses in a workspace that is a community and not just an office.

Job responsibilities:

  • Answering phone calls and in a timely matter
  • Giving general information and handling inquiries of our Client’s partners

Agent Requirements:

  • Native British English language knowledge
  • Solid computer skills 
  • Excellent oral and written communication skills 
  • Precision of data entry
  • Able to work minimum 4 hours in BST time between 9 am-6pm Monday-Friday
  • Attend training: provided by CloudAgents and our partner

Work type: Permanent work from home, freelancer partnership

Work Environment Requirements:

  • Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home)
  • USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
  • Computer or Laptop with Windows operating system and
  • Broadband internet connection (mobile internet is not good enough to manage calls)

Training Method:

We use cloud based call center technology - You need to download our call handling system, which needs to be tested.

We train all of our agents online before the beginning of any project

We monitor the progress of agents and acknowledge successful inquiries

If you are interested to join our team, please send your CV to hr@cloudagents.com or sign-up here!

Testimonials

Comforce (CloudAgents parent company) has proven to be very professional during preparations and executions of our mutual project. We were absolutely confident during our cooperation that our campaign is in the hands of an expert.

Erika Jablonkai, Customer Services Manager