Experienced professional in Director of Operations role

Experienced professional in Director of Operations role

Experienced contact center industry professional joins Comforce/CloudAgents in Director of Operations role.

Ildiko Baji has more than 20 years experience in managing different profiled contact centers, including ING TeleCenter, Citibank Sales by Phone, MKB Contact Center, Cetelem Bank Direct Sales. Outside of the banking sector, she spent five years at the largest regional shared service center, Transcom Hungary as a Business Manager responsible for Back Office Operations, After Sales Services, Technical Help Desk, Customer Services and Information Lines.

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Testimonials

Comforce (CloudAgents parent company) has proven to be very professional during preparations and executions of our mutual project. We were absolutely confident during our cooperation that our campaign is in the hands of an expert.

Erika Jablonkai, Customer Services Manager