UCC Cloud

Supporting Customers Worldwide Since 2008

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OmniChannel and Multilingual Services with Global Workforce

Zsolt Szmolinka - CloudAgents

A customer is the most important visitor on our premises.

He is not dependent on us. We are dependent on him.

He is not an interruption in our work.

He is the purpose of it.

He is not an outsider in our business.

He is part of it.

We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

    Company details

    Project Details

    Customer ServiceHelp Desk & Technical SupportAnswering ServiceOrder TakingInquiry and Complaint HandlingInteractive Voice ResponseTelemarketingUpselling/Cross-sellingLead GenerationAppointment SettingTelesurveysSoft Collections



    Kis-Hunyad u. 9. Miskolc 3525 Hungary


    +(36-1) 999-5300

    GfK - UCC Cloud

    GfK Qualified Call Centre Award

    Red Herring - UCC Cloud

    Red Herring Top 100 Europe Winner (2015)
    Top 100 North America Finalist (2015)

    Certificate of Recognition - UCC Cloud

    Certificate of Recognition
    for a Significant Innovation (2012)

    CEE - UCC Cloud

    CEE Outsourcing And Shared Services Awards
    Short List (2014,2015)