UCC Cloud

“Being a person striving for constant development, first of all, I was glad to seize the opportunity to practice my phone communication skills. The second thing I liked about my work at UCC Cloud was a variety of interesting projects and every day I learned something new. I could not imagine it would be so interesting to me, so now I can say with confidence that I love my job at UCC Cloud.”

Anton L - CloudAgents
Anton L

“The thing I enjoy most about working for UCC Cloud is the people I work with. I appreciate working in the positive atmosphere. It is really valuable to have a chance to build a good career in the international company not leaving your home. Flexible work hours, lots of training opportunities, healthy work environment make me proud to tell people I work here.”

Gulshat K - CloudAgents
Gulshat K

“Hi there! I just wanna say I’m happy to be part of the UCC Cloud team. This is wonderful opportunity to work from home with amazing projects and amazing people. And I want to express my gratitude for this incredible opportunity!”

Alanna T - CloudAgents
Alanna T

“From the comfort of my home working station I can work in the interesting, big project with different people within Russia, receiving new experience and communication skills. I hope to participate in another UCC Cloud Projects as well.”

Ksenia V - CloudAgents
Ksenia V

“UCC Cloud is a great company! They helped me to get my dream job. I never came across people who are so helpful. They really understood my strengths and weaknesses through their screening process and even took time to turn my weakness into my strength offering very good training courses to perform online. I would suggest to everyone who is looking for a career change or recent graduate to try their services.”

Guido N - CloudAgents
Guido N

“Being a Cloud-based agent, I can work from home with a well structured and attentive support. I also don't have to commute and I can be close to my family while I work. I really like my work.”

Hana H - CloudAgents
Hana H

“Hi, I’m Darya and I have been working with UCC Cloud since November last year and I'm very happy about this. I spent a lot of time looking for a job that would give me the opportunity to be creative and eventually I have found it. It takes nothing to get to the office now however took me 1.5-2 hours earlier and it drove me crazy. I have wonderful colleagues and professional management in UCC Cloud and our effective communication and even friendship are key components of our success. Thank you UCC Cloud for making our dreams come true!”

Darya A - CloudAgents
Darya A

“I’m glad to be a part of this international company, to apply my knowledge and skills but also receive new every day. I feel doubly effective working on top-grade customer services and staying home with my family.”

Nina K - CloudAgents
Nina K

“Working with this company actually expands the boundaries in the age of information technology! Thank you, UCC Cloud, for the opportunity to work on an international project, having a flexible schedule, changeable hours, an excellent team from different parts of the world!”

Elizaveta Y - CloudAgents
Elizaveta Y

“The UCC Cloud team has been a complete life changer for me! The dream of working for a market leader, from the comfort of my own home, making a nice living at the same time, came true for me, with UCC Cloud.”

Ninoslav - CloudAgents
Ninoslav Germany

“Being a cloud-based agent is such an honor for me. In the beginning I thought that I will be lonely without colleagues, but then I realised that we are an awesome online team. All of us are committed to help our customers.”

Anett - CloudAgents
Anett Hungary

“Really good feeling to be one part of the big puzzle. Experience grows when shared and it’s possible with UCC Cloud.”

Hakan - CloudAgents
Hakan Turkey

“I have been blessed to be surrounded by a wonderful group of talented people.”

Emil - CloudAgents
Emil Russia

“Working with UCC Cloud is a wonderful experience, It’s always a pleasure to help users and to make all the work from home in comfortable environment.”

Reda - CloudAgents
Reda France

“I like to work with UCC Cloud, because here we work in honesty and we do receive the respect in return. Also, communication is high in the company.”

Tuncay - CloudAgents
Tuncay Turkey

“Great experience with UCC Cloud in customer service and Tele Verification, I love to work with them again.”

Zakaria - CloudAgents
Zakaria Morocco

“I really like to work with UCC Cloud team. First of all it was great training process, that help me to understand all nuances and successfully do my job! People very kind and open for any question. I would like to say thank you to everyone! I look forward to our future cooperation!”

Oksana Ukraine

Ever Dreamed Of A Workplace...

Where You Work When You Like, As Much As You Like?

UCC Cloud is exactly this place. All our agents work from the comfort of their homes, with flexible work patterns suiting a wide range of lifestyles. We recognise that not all people are able to work to a fixed, predetermined schedule, yet they can make a valuable contribution at the times of their choice. By pooling a large number of agents with different work schedules, and linking them up with a novel call management technology, we are able to meet the needs of our clients while maintaining full flexibility for our agents. In return for your flexibility, we offer competitive hourly rates that are similar to full time, fixed employment, without the restrictions that come with a full time job.

Wishing To Do Part Time Work From Home?

UCC Cloud offers the ideal solution: create an unpredictable daily schedule, with the best of planning. All you need to do is give us your general availability and an approximate number of hours you wish to work. Once you log in, our call management software will route calls to you, but you may suspend your availability at any time, calls will be routed to other available agents without inconveniencing our clients. Are you a student, supplementing your studies with some part time work? If you can be available at regular hours, you may be ideal for the night watch. Call volumes are low, but few agents wish to be active throughout the night. With a couple of colleagues, you may cover a night in a couple of shorter 2-3 hour shifts.

Agent - CloudAgents

What Do You Need?

USB Headset

In order to ensure the highest sound quality, you need to have a USB headset

Laptop or a PC

Personal Computer or a laptop with Windows 7/8/10 operating system

Cable Internet Connection

Cable or fiber optic internet connection, with at least 1 Mbps bandwidth connection

Already have them?

Do not hesitate, sign up now!

Latest Job Openings

What to expect after sign up?

The Recruitment Process

Our proprietary Recruitment and Training Process helps you going through all necessary steps to be a Qualified Customer Service Representative and work from the comfort of your home

Rectruitment Process - CloudAgents

Our Community


Kis-Hunyad u. 9. Miskolc 3525 Hungary


+(36-1) 999-5300

GfK - UCC Cloud

GfK Qualified Call Centre Award

Red Herring - UCC Cloud

Red Herring Top 100 Europe Winner (2015)
Top 100 North America Finalist (2015)

Certificate of Recognition - UCC Cloud

Certificate of Recognition
for a Significant Innovation (2012)

CEE - UCC Cloud

CEE Outsourcing And Shared Services Awards
Short List (2014,2015)