- Ensures that HR policies and company initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances or other issues
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analysing exit interviews; recommending changes.
- Prepares employees for assignments by establishing and conducting orientation and training programs.
- Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
- Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
- Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
- Works closely with the recruitment manager to ensure that the right agents and workers are hired in time at the most cost-effective rate.
- Organizes and conducts interviews, screens CV’s, keep track of the recruitment process
- Strong judgment and problem-solving skills
- Customer-focused attitude, with high level of professionalism and discretion
- Familiarity with MS Office suite
- Excellent communication skills
- BS/MS degree in Human Resources or related field
- Proven working experience in the relevant field, such as HR Generalist, HR officer
- People oriented, and results driven
- Demonstrable experience with human resources metrics
- Knowledge of HR systems and databases
- Excellent active listening, negotiation and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- HR best practices