Independent Audit Scored 100% Our Overall Quality

Independent Audit Scored 100% Our Overall Quality

Our client, one of the world's largest food companies, has recently scored our company 100% on an overall quality of service independent audit. The evaluation addressed the customer-centric approach, quality of customer relations, professionalism, problem solving, precision, handling of customer and product information. Congratulations to our colleagues for this outstanding performance!

We are committed to create solutions which are tailored for our partners. The audit score does echo this sentiment. Our customer-centric approach allows us to increase our Partners' brand recognition. We also strengthen the competitiveness of our Clients. Customer service is the key area which is responsible for Customer Experience. Because of this, we strive to provide Continual Service Improvement services.

Home-based work is becoming popular. This allows us to create solutions which are beneficial for both our Partners and agents. Homeworking means improved work-life balance, less commuting, and increased productivity. Professionals in home-working environment can also earn more than others. They have access to the global job market without limitation.

In addition to food companies our Partners do include companies from many different verticals. Our clients include telecommunications, finance, insurance, healthcare, pharmaceutical and many other companies. Please see our references for a snapshot of our capabilities. We have references from brand-name companies choosing our Contact Centre Services in the past couple of decades. If you are interested in a quote for these services, or if you would like to work in our global team, feel free to Contact Us" today.

For more updates about our company, please visit our News & Media centre.


Konyves K. Krt. 12-14 Budapest 1097 Hungary

+(36-1) 999-5300

GfK - CloudAgents

GfK Qualified Call Centre Award

Red Herring - CloudAgents

Red Herring Top 100 Europe Winner (2015)
Top 100 North America Finalist (2015)

Certificate of Recognition - CloudAgents

Certificate of Recognition
for a Significant Innovation (2012)

CEE - CloudAgents

CEE Outsourcing And Shared Services Awards
Short List (2014,2015)