UCC Cloud

Native Mystery Shopping

Native Mystery Shopping - CloudAgents

Our client is the premier marketing survey specialist in the automotive spare part sector. Since its formation in 1995, the company has developed a range of surveys and tools to enable automotive sector specialists to have a better understanding of their market. On behalf of automotive players, the firm conducts "custom" marketing surveys for improved understanding of a market's 3 main focal points: consumers, distributors/re-sellers, and manufacturers.

Our client has contracted us to conduct 2 types of surveys in 2 different regions (Western Europe and Central Europe) for 2014. Since 2014, during multiple ramp-ups, we have covered 27 native languages in 26 markets all across Europe.


  • AT, BA, BE, BG, CH, CZ, DE, DK, ES, FI, FR, GB, GR, HR, HU, IT, NL, NO, PL, PT, RO, RS, SE, SI, SK, TR


  • DE-AT, BS, BE-FL, BG, FR-CH, GS, CS, DE, DA, ES, FI, FR, EB, EL, HR, HU, IT, NL, NO, PL, PT, RO, SR, SV, SL, SK, TR (All Native)


  • 2014 Q1

Native Mystery Shopping - CloudAgents


Kis-Hunyad u. 9. Miskolc 3525 Hungary


+(36-1) 999-5300

GfK - UCC Cloud

GfK Qualified Call Centre Award

Red Herring - UCC Cloud

Red Herring Top 100 Europe Winner (2015)
Top 100 North America Finalist (2015)

Certificate of Recognition - UCC Cloud

Certificate of Recognition
for a Significant Innovation (2012)

CEE - UCC Cloud

CEE Outsourcing And Shared Services Awards
Short List (2014,2015)