Native Russian Telesales Agents

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Russian Telesales Agent

Native Russian Telesales Agents

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Job responsibilities:

  • Outbound/telesales tasks in Russian in a professional manner
  • Successful and proactive engagement of (potential) customers (B2C) – existing database
  • Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management. Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible

Agent Requirements:

  • Native Russian and Fluent English language knowledge
  • Located in Russia
  • 1 year+ experience in contact center or outbound/telesales is a must
  • B2C sales experience is advantage
  • Excellent oral and written communication skills in Russian/English 
  • Precision of data entry, solid computer skills
  • Able to work minimum 3-4 hours a day 

Contract: through our website, where you need to accept our GTC. You will be able to reach our GTC (General Terms and Conditions) after you register on our site.

 

Payment: Done monthly, in the first ten working days of the month following the worked month. We pay through our prevailing payment platform.

 

Work type: Home based work, freelancer partnership (30 days probation period)

Start date: immediate

 

Work Environment Requirements:

  • Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home)
  • USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
  • Computer or Laptop with Windows operating system (if possible)
  • Broadband internet connection (mobile internet is not good enough to manage calls)

Training Method:

  • We use cloud based call center technology - You need to download our Virtual Call Center, which needs to be tested. 
  • We train all of our agents online before the beginning of any project (compulsory to attend) 
  • We monitor the progress of agents and acknowledge successful inquiries

If you would like to apply, click here:

Apply To Job

In case you have any questions, please do not hesitate to contact us at hr@cloudagents.com