Zsolt leads Cloudagents, the first cloud-based contact center company in Central and Eastern Europe. After completing his studies, he started to work at one of the world leader SSC companies (SYKES), after which he looked for new challenges and continued his career at a Japan multinational company, Transcosmos, where he became the Vice President of Operations. 15+ successful years at SSC & BPO companies give the guarantee about his knowledge and performance. Zsolt was recognized by HIPA and HOA with the SSC Manager of 2015 Award in Hungary. He is Honorary Associate Processor of the Debrecen University and was elected as a Member of the Board in the Hungarian Services and Outsourcing Association. He is a multilingual man; he is fluent in English, German & Dutch in addition to his native Hungarian. He spends his free time with his lovely family (happy father of a 3 years old girl) and playing squash, whenever his free time allows it.